This policy is effective as of March 5, 2025
Last updated: March 5, 2025
The Wireless Outdoor Cinema Company strives to deliver the highest-quality products and services and achieve a 100% satisfaction rating from all customers. Please read the information below regarding our refund policy and how it applies to our unique products and services.
If you live nearby and are interested in having a Timberline Outdoor Movie Theater installed in your backyard, we encourage you to contact us to schedule a live demonstration. You can also rent the Timberline Outdoor Movie Theater for a night before purchasing. If you choose to rent the theater setup and later decide to buy it, the Wireless Outdoor Cinema Company will subtract the rental cost from the retail price of the complete package.
When you hire the Wireless Outdoor Cinema Company to install a Timberline Outdoor Movie Theater on your property, we provide a comprehensive 5-year limited warranty on our screen frames and projector stands, guaranteeing the quality and functionality of the products we build and install.
The 5-year limited warranty does not apply to our digital download DIY Guides.
When you schedule a Timberline Outdoor Movie Theater installation, you will be able to review all the cinema equipment options and building materials before the installation. Customers will receive an electronic .PDF document outlining their cinema equipment selections and a material list containing direct-to-cart links and options on where to purchase everything. Customers are responsible for ordering their cinema equipment and building materials before the outdoor movie theater installation.
The Wireless Outdoor Cinema Company is responsible for building and assembling the screen frame and projector stand, hanging the projector screen, setting up, testing, and organizing all cinema electronics on the projector stand, and providing the customer with a detailed walk-through on how to use the outdoor movie theater package.
Below is a list of potential returnable cinema equipment. Customers are responsible for making any return from the online retailers and manufacturers where they made their purchases. Each manufacturer has a separate warranty and return policy not associated with the Wireless Outdoor Cinema Company. Be sure to read each manufacturer’s warranty and refund policy. These are the items you may be able to return to the retailer and manufacturer where you purchased them from:
All items and services listed below are non-refundable unless otherwise specified in writing by the Wireless Outdoor Cinema Company.
Locally installed Timberline Outdoor Movie Theater Non-Refundable Items:
Digital Download Non-Refundable Products
Due to the nature of a digital download product, a tangible return is impossible. Online companies do not give refunds for digital software and downloadable DIY Guides.
Once a digital DIY guide gets downloaded to a computer, customers can immediately print it and transfer the information to other devices. The Wireless Outdoor Cinema Company protects itself against unethical people who use these methods to get a product for free.
On the Outdoor Movie Theater DIY and Outdoor Projector Stand DIY product web pages, an extensive question-and-answer area covers everything included with the purchase to help you make a confident buying decision. There are no refunds for the following DIY Guides:
The only exceptions to our no Refund Policy include:
For any questions or concerns regarding this Refund Policy, please get in touch with us at:
Wireless Outdoor Cinema
PO Box 752
Bridgton, ME 04009
Email: todd@wirelessoutdoorcinema.com
We reserve the right to modify this Refund Policy at any time, effective upon posting an updated version on our website. Please regularly check https://wirelessoutdoorcinema.com for updates.